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Aug 26

MME-Emotion: A Holistic Evaluation Benchmark for Emotional Intelligence in Multimodal Large Language Models

Recent advances in multimodal large language models (MLLMs) have catalyzed transformative progress in affective computing, enabling models to exhibit emergent emotional intelligence. Despite substantial methodological progress, current emotional benchmarks remain limited, as it is still unknown: (a) the generalization abilities of MLLMs across distinct scenarios, and (b) their reasoning capabilities to identify the triggering factors behind emotional states. To bridge these gaps, we present MME-Emotion, a systematic benchmark that assesses both emotional understanding and reasoning capabilities of MLLMs, enjoying scalable capacity, diverse settings, and unified protocols. As the largest emotional intelligence benchmark for MLLMs, MME-Emotion contains over 6,000 curated video clips with task-specific questioning-answering (QA) pairs, spanning broad scenarios to formulate eight emotional tasks. It further incorporates a holistic evaluation suite with hybrid metrics for emotion recognition and reasoning, analyzed through a multi-agent system framework. Through a rigorous evaluation of 20 advanced MLLMs, we uncover both their strengths and limitations, yielding several key insights: 182 Current MLLMs exhibit unsatisfactory emotional intelligence, with the best-performing model achieving only 39.3% recognition score and 56.0% Chain-of-Thought (CoT) score on our benchmark. 183 Generalist models (e.g., Gemini-2.5-Pro) derive emotional intelligence from generalized multimodal understanding capabilities, while specialist models (e.g., R1-Omni) can achieve comparable performance through domain-specific post-training adaptation. By introducing MME-Emotion, we hope that it can serve as a foundation for advancing MLLMs' emotional intelligence in the future.

  • 21 authors
·
Aug 10, 2025

EEmo-Bench: A Benchmark for Multi-modal Large Language Models on Image Evoked Emotion Assessment

The furnishing of multi-modal large language models (MLLMs) has led to the emergence of numerous benchmark studies, particularly those evaluating their perception and understanding capabilities. Among these, understanding image-evoked emotions aims to enhance MLLMs' empathy, with significant applications such as human-machine interaction and advertising recommendations. However, current evaluations of this MLLM capability remain coarse-grained, and a systematic and comprehensive assessment is still lacking. To this end, we introduce EEmo-Bench, a novel benchmark dedicated to the analysis of the evoked emotions in images across diverse content categories. Our core contributions include: 1) Regarding the diversity of the evoked emotions, we adopt an emotion ranking strategy and employ the Valence-Arousal-Dominance (VAD) as emotional attributes for emotional assessment. In line with this methodology, 1,960 images are collected and manually annotated. 2) We design four tasks to evaluate MLLMs' ability to capture the evoked emotions by single images and their associated attributes: Perception, Ranking, Description, and Assessment. Additionally, image-pairwise analysis is introduced to investigate the model's proficiency in performing joint and comparative analysis. In total, we collect 6,773 question-answer pairs and perform a thorough assessment on 19 commonly-used MLLMs. The results indicate that while some proprietary and large-scale open-source MLLMs achieve promising overall performance, the analytical capabilities in certain evaluation dimensions remain suboptimal. Our EEmo-Bench paves the path for further research aimed at enhancing the comprehensive perceiving and understanding capabilities of MLLMs concerning image-evoked emotions, which is crucial for machine-centric emotion perception and understanding.

  • 8 authors
·
Sep 16, 2025

Large Language Models Understand and Can be Enhanced by Emotional Stimuli

Emotional intelligence significantly impacts our daily behaviors and interactions. Although Large Language Models (LLMs) are increasingly viewed as a stride toward artificial general intelligence, exhibiting impressive performance in numerous tasks, it is still uncertain if LLMs can genuinely grasp psychological emotional stimuli. Understanding and responding to emotional cues gives humans a distinct advantage in problem-solving. In this paper, we take the first step towards exploring the ability of LLMs to understand emotional stimuli. To this end, we first conduct automatic experiments on 45 tasks using various LLMs, including Flan-T5-Large, Vicuna, Llama 2, BLOOM, ChatGPT, and GPT-4. Our tasks span deterministic and generative applications that represent comprehensive evaluation scenarios. Our automatic experiments show that LLMs have a grasp of emotional intelligence, and their performance can be improved with emotional prompts (which we call "EmotionPrompt" that combines the original prompt with emotional stimuli), e.g., 8.00% relative performance improvement in Instruction Induction and 115% in BIG-Bench. In addition to those deterministic tasks that can be automatically evaluated using existing metrics, we conducted a human study with 106 participants to assess the quality of generative tasks using both vanilla and emotional prompts. Our human study results demonstrate that EmotionPrompt significantly boosts the performance of generative tasks (10.9% average improvement in terms of performance, truthfulness, and responsibility metrics). We provide an in-depth discussion regarding why EmotionPrompt works for LLMs and the factors that may influence its performance. We posit that EmotionPrompt heralds a novel avenue for exploring interdisciplinary knowledge for human-LLMs interaction.

  • 9 authors
·
Jul 13, 2023 1

LongEmotion: Measuring Emotional Intelligence of Large Language Models in Long-Context Interaction

Large language models (LLMs) make significant progress in Emotional Intelligence (EI) and long-context understanding. However, existing benchmarks tend to overlook certain aspects of EI in long-context scenarios, especially under realistic, practical settings where interactions are lengthy, diverse, and often noisy. To move towards such realistic settings, we present LongEmotion, a benchmark specifically designed for long-context EI tasks. It covers a diverse set of tasks, including Emotion Classification, Emotion Detection, Emotion QA, Emotion Conversation, Emotion Summary, and Emotion Expression. On average, the input length for these tasks reaches 8,777 tokens, with long-form generation required for Emotion Expression. To enhance performance under realistic constraints, we incorporate Retrieval-Augmented Generation (RAG) and Collaborative Emotional Modeling (CoEM), and compare them with standard prompt-based methods. Unlike conventional approaches, our RAG method leverages both the conversation context and the large language model itself as retrieval sources, avoiding reliance on external knowledge bases. The CoEM method further improves performance by decomposing the task into five stages, integrating both retrieval augmentation and limited knowledge injection. Experimental results show that both RAG and CoEM consistently enhance EI-related performance across most long-context tasks, advancing LLMs toward more practical and real-world EI applications. Furthermore, we conducted a comparative case study experiment on the GPT series to demonstrate the differences among various models in terms of EI. Code is available on GitHub at https://github.com/LongEmotion/LongEmotion, and the project page can be found at https://longemotion.github.io/.

longemotion1 LongEmotion
·
Sep 9, 2025 2

Under Pressure: Emotional Framing Induces Measurable Behavioral Shifts and Structured Internal Geometry in Small Language Models

I study whether emotionally framed evaluation follow-ups change both the behavior and the calm-relative internal representations of small, locally deployed language models. Our main benchmark uses Qwen 3.5 0.8B on four impossible-constraint coding tasks and eight follow-up framings: calm, pressure, urgency, approval, shame, curiosity, encouragement, and threat. In the 0.8B eight-condition sweep (160 conversations), pressure produces the strongest shortcut markers (11/20 runs) and the clearest overfit pattern (3/20), while calm and curiosity preserve explicit honesty more often (7/20 and 6/20). For all seven non-baseline conditions, the corresponding calm-relative direction vectors peak at the final transformer layer. An exploratory PCA of the layer-23 direction vectors reveals a dominant first component (59.5% explained variance) aligned with a hand-labeled positive/negative split (cosine alignment 0.951); approval and urgency are nearly identical internally (cosine 0.957), whereas curiosity points away from urgency (-0.252). In a separate calm-vs.-pressure rerun used for scale comparison, Qwen 3.5 2B shows higher honest rates under calm framing and directionally consistent activation steering on a small 4-prompt A/B probe, whereas the 0.8B steering result reverses. I interpret these results as evidence for measurable prompt-sensitive control directions in small open models, while stopping short of claiming intrinsic emotional states.

  • 1 authors
·
Apr 5

EmoLLMs: A Series of Emotional Large Language Models and Annotation Tools for Comprehensive Affective Analysis

Sentiment analysis and emotion detection are important research topics in natural language processing (NLP) and benefit many downstream tasks. With the widespread application of LLMs, researchers have started exploring the application of LLMs based on instruction-tuning in the field of sentiment analysis. However, these models only focus on single aspects of affective classification tasks (e.g. sentimental polarity or categorical emotions), and overlook the regression tasks (e.g. sentiment strength or emotion intensity), which leads to poor performance in downstream tasks. The main reason is the lack of comprehensive affective instruction tuning datasets and evaluation benchmarks, which cover various affective classification and regression tasks. Moreover, although emotional information is useful for downstream tasks, existing downstream datasets lack high-quality and comprehensive affective annotations. In this paper, we propose EmoLLMs, the first series of open-sourced instruction-following LLMs for comprehensive affective analysis based on fine-tuning various LLMs with instruction data, the first multi-task affective analysis instruction dataset (AAID) with 234K data samples based on various classification and regression tasks to support LLM instruction tuning, and a comprehensive affective evaluation benchmark (AEB) with 14 tasks from various sources and domains to test the generalization ability of LLMs. We propose a series of EmoLLMs by fine-tuning LLMs with AAID to solve various affective instruction tasks. We compare our model with a variety of LLMs on AEB, where our models outperform all other open-sourced LLMs, and surpass ChatGPT and GPT-4 in most tasks, which shows that the series of EmoLLMs achieve the ChatGPT-level and GPT-4-level generalization capabilities on affective analysis tasks, and demonstrates our models can be used as affective annotation tools.

  • 6 authors
·
Jan 16, 2024

BERSting at the Screams: A Benchmark for Distanced, Emotional and Shouted Speech Recognition

Some speech recognition tasks, such as automatic speech recognition (ASR), are approaching or have reached human performance in many reported metrics. Yet, they continue to struggle in complex, real-world, situations, such as with distanced speech. Previous challenges have released datasets to address the issue of distanced ASR, however, the focus remains primarily on distance, specifically relying on multi-microphone array systems. Here we present the B(asic) E(motion) R(andom phrase) S(hou)t(s) (BERSt) dataset. The dataset contains almost 4 hours of English speech from 98 actors with varying regional and non-native accents. The data was collected on smartphones in the actors homes and therefore includes at least 98 different acoustic environments. The data also includes 7 different emotion prompts and both shouted and spoken utterances. The smartphones were places in 19 different positions, including obstructions and being in a different room than the actor. This data is publicly available for use and can be used to evaluate a variety of speech recognition tasks, including: ASR, shout detection, and speech emotion recognition (SER). We provide initial benchmarks for ASR and SER tasks, and find that ASR degrades both with an increase in distance and shout level and shows varied performance depending on the intended emotion. Our results show that the BERSt dataset is challenging for both ASR and SER tasks and continued work is needed to improve the robustness of such systems for more accurate real-world use.

  • 9 authors
·
Apr 30, 2025

CPED: A Large-Scale Chinese Personalized and Emotional Dialogue Dataset for Conversational AI

Human language expression is based on the subjective construal of the situation instead of the objective truth conditions, which means that speakers' personalities and emotions after cognitive processing have an important influence on conversation. However, most existing datasets for conversational AI ignore human personalities and emotions, or only consider part of them. It's difficult for dialogue systems to understand speakers' personalities and emotions although large-scale pre-training language models have been widely used. In order to consider both personalities and emotions in the process of conversation generation, we propose CPED, a large-scale Chinese personalized and emotional dialogue dataset, which consists of multi-source knowledge related to empathy and personal characteristic. These knowledge covers gender, Big Five personality traits, 13 emotions, 19 dialogue acts and 10 scenes. CPED contains more than 12K dialogues of 392 speakers from 40 TV shows. We release the textual dataset with audio features and video features according to the copyright claims, privacy issues, terms of service of video platforms. We provide detailed description of the CPED construction process and introduce three tasks for conversational AI, including personality recognition, emotion recognition in conversations as well as personalized and emotional conversation generation. Finally, we provide baseline systems for these tasks and consider the function of speakers' personalities and emotions on conversation. Our motivation is to propose a dataset to be widely adopted by the NLP community as a new open benchmark for conversational AI research. The full dataset is available at https://github.com/scutcyr/CPED.

  • 8 authors
·
May 29, 2022

Exploiting Emotional Dependencies with Graph Convolutional Networks for Facial Expression Recognition

Over the past few years, deep learning methods have shown remarkable results in many face-related tasks including automatic facial expression recognition (FER) in-the-wild. Meanwhile, numerous models describing the human emotional states have been proposed by the psychology community. However, we have no clear evidence as to which representation is more appropriate and the majority of FER systems use either the categorical or the dimensional model of affect. Inspired by recent work in multi-label classification, this paper proposes a novel multi-task learning (MTL) framework that exploits the dependencies between these two models using a Graph Convolutional Network (GCN) to recognize facial expressions in-the-wild. Specifically, a shared feature representation is learned for both discrete and continuous recognition in a MTL setting. Moreover, the facial expression classifiers and the valence-arousal regressors are learned through a GCN that explicitly captures the dependencies between them. To evaluate the performance of our method under real-world conditions we perform extensive experiments on the AffectNet and Aff-Wild2 datasets. The results of our experiments show that our method is capable of improving the performance across different datasets and backbone architectures. Finally, we also surpass the previous state-of-the-art methods on the categorical model of AffectNet.

  • 3 authors
·
Jun 7, 2021

Nano-EmoX: Unifying Multimodal Emotional Intelligence from Perception to Empathy

The development of affective multimodal language models (MLMs) has long been constrained by a gap between low-level perception and high-level interaction, leading to fragmented affective capabilities and limited generalization. To bridge this gap, we propose a cognitively inspired three-level hierarchy that organizes affective tasks according to their cognitive depth-perception, understanding, and interaction-and provides a unified conceptual foundation for advancing affective modeling. Guided by this hierarchy, we introduce Nano-EmoX, a small-scale multitask MLM, and P2E (Perception-to-Empathy), a curriculum-based training framework. Nano-EmoX integrates a suite of omni-modal encoders, including an enhanced facial encoder and a fusion encoder, to capture key multimodal affective cues and improve cross-task transferability. The outputs are projected into a unified language space via heterogeneous adapters, empowering a lightweight language model to tackle diverse affective tasks. Concurrently, P2E progressively cultivates emotional intelligence by aligning rapid perception with chain-of-thought-driven empathy. To the best of our knowledge, Nano-EmoX is the first compact MLM (2.2B) to unify six core affective tasks across all three hierarchy levels, achieving state-of-the-art or highly competitive performance across multiple benchmarks, demonstrating excellent efficiency and generalization. The code is available at https://github.com/waHAHJIAHAO/Nano-EmoX.

  • 7 authors
·
Apr 10

MDPE: A Multimodal Deception Dataset with Personality and Emotional Characteristics

Deception detection has garnered increasing attention in recent years due to the significant growth of digital media and heightened ethical and security concerns. It has been extensively studied using multimodal methods, including video, audio, and text. In addition, individual differences in deception production and detection are believed to play a crucial role.Although some studies have utilized individual information such as personality traits to enhance the performance of deception detection, current systems remain limited, partly due to a lack of sufficient datasets for evaluating performance. To address this issue, we introduce a multimodal deception dataset MDPE. Besides deception features, this dataset also includes individual differences information in personality and emotional expression characteristics. It can explore the impact of individual differences on deception behavior. It comprises over 104 hours of deception and emotional videos from 193 subjects. Furthermore, we conducted numerous experiments to provide valuable insights for future deception detection research. MDPE not only supports deception detection, but also provides conditions for tasks such as personality recognition and emotion recognition, and can even study the relationships between them. We believe that MDPE will become a valuable resource for promoting research in the field of affective computing.

  • 14 authors
·
Jul 16, 2024

NegativePrompt: Leveraging Psychology for Large Language Models Enhancement via Negative Emotional Stimuli

Large Language Models (LLMs) have become integral to a wide spectrum of applications, ranging from traditional computing tasks to advanced artificial intelligence (AI) applications. This widespread adoption has spurred extensive research into LLMs across various disciplines, including the social sciences. Notably, studies have revealed that LLMs possess emotional intelligence, which can be further developed through positive emotional stimuli. This discovery raises an intriguing question: can negative emotions similarly influence LLMs, potentially enhancing their performance? In response to this question, we introduce NegativePrompt, a novel approach underpinned by psychological principles, involving ten specifically designed negative emotional stimuli. We embark on rigorous experimental evaluations of five LLMs including Flan-T5-Large, Vicuna, Llama 2, ChatGPT, and GPT-4, across a set of 45 tasks. The results are revealing: NegativePrompt markedly enhances the performance of LLMs, evidenced by relative improvements of 12.89% in Instruction Induction tasks and 46.25% in BIG-Bench tasks. Moreover, we conduct attention visualization experiments to decipher the underlying mechanisms of NegativePrompt's influence. Our research contributes significantly to the understanding of LLMs and emotion interaction, demonstrating the practical efficacy of NegativePrompt as an emotion-driven method and offering novel insights for the enhancement of LLMs in real-world applications. The code is available at https://github.com/wangxu0820/NegativePrompt.

  • 5 authors
·
May 5, 2024

NaturalVoices: A Large-Scale, Spontaneous and Emotional Podcast Dataset for Voice Conversion

Everyday speech conveys far more than words, it reflects who we are, how we feel, and the circumstances surrounding our interactions. Yet, most existing speech datasets are acted, limited in scale, and fail to capture the expressive richness of real-life communication. With the rise of large neural networks, several large-scale speech corpora have emerged and been widely adopted across various speech processing tasks. However, the field of voice conversion (VC) still lacks large-scale, expressive, and real-life speech resources suitable for modeling natural prosody and emotion. To fill this gap, we release NaturalVoices (NV), the first large-scale spontaneous podcast dataset specifically designed for emotion-aware voice conversion. It comprises 5,049 hours of spontaneous podcast recordings with automatic annotations for emotion (categorical and attribute-based), speech quality, transcripts, speaker identity, and sound events. The dataset captures expressive emotional variation across thousands of speakers, diverse topics, and natural speaking styles. We also provide an open-source pipeline with modular annotation tools and flexible filtering, enabling researchers to construct customized subsets for a wide range of VC tasks. Experiments demonstrate that NaturalVoices supports the development of robust and generalizable VC models capable of producing natural, expressive speech, while revealing limitations of current architectures when applied to large-scale spontaneous data. These results suggest that NaturalVoices is both a valuable resource and a challenging benchmark for advancing the field of voice conversion. Dataset is available at: https://huggingface.co/JHU-SmileLab

  • 7 authors
·
Oct 31, 2025

egoEMOTION: Egocentric Vision and Physiological Signals for Emotion and Personality Recognition in Real-World Tasks

Understanding affect is central to anticipating human behavior, yet current egocentric vision benchmarks largely ignore the person's emotional states that shape their decisions and actions. Existing tasks in egocentric perception focus on physical activities, hand-object interactions, and attention modeling - assuming neutral affect and uniform personality. This limits the ability of vision systems to capture key internal drivers of behavior. In this paper, we present egoEMOTION, the first dataset that couples egocentric visual and physiological signals with dense self-reports of emotion and personality across controlled and real-world scenarios. Our dataset includes over 50 hours of recordings from 43 participants, captured using Meta's Project Aria glasses. Each session provides synchronized eye-tracking video, headmounted photoplethysmography, inertial motion data, and physiological baselines for reference. Participants completed emotion-elicitation tasks and naturalistic activities while self-reporting their affective state using the Circumplex Model and Mikels' Wheel as well as their personality via the Big Five model. We define three benchmark tasks: (1) continuous affect classification (valence, arousal, dominance); (2) discrete emotion classification; and (3) trait-level personality inference. We show that a classical learning-based method, as a simple baseline in real-world affect prediction, produces better estimates from signals captured on egocentric vision systems than processing physiological signals. Our dataset establishes emotion and personality as core dimensions in egocentric perception and opens new directions in affect-driven modeling of behavior, intent, and interaction.

  • 5 authors
·
Feb 23

ES-MemEval: Benchmarking Conversational Agents on Personalized Long-Term Emotional Support

Large Language Models (LLMs) have shown strong potential as conversational agents. Yet, their effectiveness remains limited by deficiencies in robust long-term memory, particularly in complex, long-term web-based services such as online emotional support. However, existing long-term dialogue benchmarks primarily focus on static and explicit fact retrieval, failing to evaluate agents in critical scenarios where user information is dispersed, implicit, and continuously evolving. To address this gap, we introduce ES-MemEval, a comprehensive benchmark that systematically evaluates five core memory capabilities: information extraction, temporal reasoning, conflict detection, abstention, and user modeling, in long-term emotional support settings, covering question answering, summarization, and dialogue generation tasks. To support the benchmark, we also propose EvoEmo, a multi-session dataset for personalized long-term emotional support that captures fragmented, implicit user disclosures and evolving user states. Extensive experiments on open-source long-context, commercial, and retrieval-augmented (RAG) LLMs show that explicit long-term memory is essential for reducing hallucinations and enabling effective personalization. At the same time, RAG improves factual consistency but struggles with temporal dynamics and evolving user states. These findings highlight both the potential and limitations of current paradigms and motivate more robust integration of memory and retrieval for long-term personalized dialogue systems.

  • 4 authors
·
Feb 1

EchoMind: An Interrelated Multi-level Benchmark for Evaluating Empathetic Speech Language Models

Speech Language Models (SLMs) have made significant progress in spoken language understanding. Yet it remains unclear whether they can fully perceive non lexical vocal cues alongside spoken words, and respond with empathy that aligns with both emotional and contextual factors. Existing benchmarks typically evaluate linguistic, acoustic, reasoning, or dialogue abilities in isolation, overlooking the integration of these skills that is crucial for human-like, emotionally intelligent conversation. We present EchoMind, the first interrelated, multi-level benchmark that simulates the cognitive process of empathetic dialogue through sequential, context-linked tasks: spoken-content understanding, vocal-cue perception, integrated reasoning, and response generation. All tasks share identical and semantically neutral scripts that are free of explicit emotional or contextual cues, and controlled variations in vocal style are used to test the effect of delivery independent of the transcript. EchoMind is grounded in an empathy-oriented framework spanning 3 coarse and 12 fine-grained dimensions, encompassing 39 vocal attributes, and evaluated using both objective and subjective metrics. Testing 12 advanced SLMs reveals that even state-of-the-art models struggle with high-expressive vocal cues, limiting empathetic response quality. Analyses of prompt strength, speech source, and ideal vocal cue recognition reveal persistent weaknesses in instruction-following, resilience to natural speech variability, and effective use of vocal cues for empathy. These results underscore the need for SLMs that integrate linguistic content with diverse vocal cues to achieve truly empathetic conversational ability.

  • 9 authors
·
Oct 26, 2025

EIBench: A Simulator-Based Benchmark and Turn-Credit RL for Emotion Management

Emotional intelligence (EI) in Large Language Models (LLMs) is often evaluated through static understanding tasks or single-response dialogue generation. However, emotion management is interactive: a good model should not only recognize a user's emotion, but also improve the user's emotional and relational state over several turns. We introduce EIBench, a simulator-based benchmark for interactive emotion management. EIBench contains 2,222 scenarios, with 2,009 for training and 213 for held-out testing. The scenarios are organized by a 2x2 taxonomy covering Support, Defense, Repair, and Charm, which together capture different forms of support, boundary maintenance, trust repair, and rapport building. In each scenario, an LLM simulator plays the user, updates an emotion-relation state after each turn, and maps the final state to an anchor-based score. This design makes EIBench both an evaluation benchmark and a training environment: the final state gives the outcome reward, while the per-turn state updates provide dense feedback for RL. We evaluate 15 open- and closed-source LLMs. Current models perform well on support and rapport-building scenes, but struggle with boundary maintenance under user pressure. To improve the EI ability of LLMs, we propose Centered Turn-Credit GRPO (CTC-GRPO), a GRPO extension that reuses the simulator's per-turn state updates as dense turn-level feedback while preserving the final outcome reward. CTC-GRPO improves Qwen3-8B from -22.4 to +22.4 on EIBench and also improves on out-of-distribution evaluations including SAGE (+12.4) and EQBench3 (+20.9%). Our results show that simulator-tracked user states can support both evaluation and training for multi-turn emotion management.

  • 11 authors
·
Jun 13

MAPO: Mixed Advantage Policy Optimization for Long-Horizon Multi-Turn Dialogue

Subjective multi-turn dialogue tasks, such as emotional support, require conversational policies that adapt to evolving user states and optimize long-horizon interaction quality. However, reinforcement learning (RL) for such settings remains challenging due to the absence of reliable process supervision. Outcome-only training collapses credit assignment across turns into a single trajectory-level reward, while naïve turn-level group sampling incurs prohibitive rollout costs in interactive environments. We propose a critic-free and efficient RL algorithm named MAPO that leverages dense process feedback from a judge model and propagates long-horizon effects through Monte Carlo returns. To stabilize optimization, we introduce a mixed advantage estimator that combines turn-level normalization with batch-level normalization, enabling fine-grained yet scalable credit assignment. Across multiple subjective dialogue benchmarks, including EMPA, EmoBench, and EQ-Bench, and model scales ranging from 7B to 32B, our method consistently improves both training stability and final performance over outcome-only GRPO and single-level normalization baselines. On EMPA, we improve rates by up to 9 points and increase dialogue scores by as much as +43.2 over the 7B base model. Despite training only on EMPA-style environments, our approach generalizes well, yielding consistent improvements on unseen emotional-intelligence benchmarks, including up to +4 points on EmoBench and +3.5 on EQ-Bench. Together, these results demonstrate that dense process supervision combined with mixed-level normalization enables effective and scalable RL for subjective, open-ended multi-turn dialogue.

  • 7 authors
·
Mar 6

VidEmo: Affective-Tree Reasoning for Emotion-Centric Video Foundation Models

Understanding and predicting emotion from videos has gathered significant attention in recent studies, driven by advancements in video large language models (VideoLLMs). While advanced methods have made progress in video emotion analysis, the intrinsic nature of emotions poses significant challenges. Emotions are characterized by dynamic and cues-dependent properties, making it difficult to understand complex and evolving emotional states with reasonable rationale. To tackle these challenges, we propose a novel affective cues-guided reasoning framework that unifies fundamental attribute perception, expression analysis, and high-level emotional understanding in a stage-wise manner. At the core of our approach is a family of video emotion foundation models (VidEmo), specifically designed for emotion reasoning and instruction-following. These models undergo a two-stage tuning process: first, curriculum emotion learning for injecting emotion knowledge, followed by affective-tree reinforcement learning for emotion reasoning. Moreover, we establish a foundational data infrastructure and introduce a emotion-centric fine-grained dataset (Emo-CFG) consisting of 2.1M diverse instruction-based samples. Emo-CFG includes explainable emotional question-answering, fine-grained captions, and associated rationales, providing essential resources for advancing emotion understanding tasks. Experimental results demonstrate that our approach achieves competitive performance, setting a new milestone across 15 face perception tasks.

  • 7 authors
·
Nov 4, 2025 1

Emotion-LLaMAv2 and MMEVerse: A New Framework and Benchmark for Multimodal Emotion Understanding

Understanding human emotions from multimodal signals poses a significant challenge in affective computing and human-robot interaction. While multimodal large language models (MLLMs) have excelled in general vision-language tasks, their capabilities in emotional reasoning remain limited. The field currently suffers from a scarcity of large-scale datasets with high-quality, descriptive emotion annotations and lacks standardized benchmarks for evaluation. Our preliminary framework, Emotion-LLaMA, pioneered instruction-tuned multimodal learning for emotion reasoning but was restricted by explicit face detectors, implicit fusion strategies, and low-quality training data with limited scale. To address these limitations, we present Emotion-LLaMAv2 and the MMEVerse benchmark, establishing an end-to-end pipeline together with a standardized evaluation setting for emotion recognition and reasoning. Emotion-LLaMAv2 introduces three key advances. First, an end-to-end multiview encoder eliminates external face detection and captures nuanced emotional cues via richer spatial and temporal multiview tokens. Second, a Conv Attention pre-fusion module is designed to enable simultaneous local and global multimodal feature interactions external to the LLM backbone. Third, a perception-to-cognition curriculum instruction tuning scheme within the LLaMA2 backbone unifies emotion recognition and free-form emotion reasoning. To support large-scale training and reproducible evaluation, MMEVerse aggregates twelve publicly available emotion datasets, including IEMOCAP, MELD, DFEW, and MAFW, into a unified multimodal instruction format. The data are re-annotated via a multi-agent pipeline involving Qwen2 Audio, Qwen2.5 VL, and GPT 4o, producing 130k training clips and 36k testing clips across 18 evaluation benchmarks.

  • 14 authors
·
Feb 22

XEmoGPT: An Explainable Multimodal Emotion Recognition Framework with Cue-Level Perception and Reasoning

Explainable Multimodal Emotion Recognition plays a crucial role in applications such as human-computer interaction and social media analytics. However, current approaches struggle with cue-level perception and reasoning due to two main challenges: 1) general-purpose modality encoders are pretrained to capture global structures and general semantics rather than fine-grained emotional cues, resulting in limited sensitivity to emotional signals; and 2) available datasets usually involve a trade-off between annotation quality and scale, which leads to insufficient supervision for emotional cues and ultimately limits cue-level reasoning. Moreover, existing evaluation metrics are inadequate for assessing cue-level reasoning performance. To address these challenges, we propose eXplainable Emotion GPT (XEmoGPT), a novel EMER framework capable of both perceiving and reasoning over emotional cues. It incorporates two specialized modules: the Video Emotional Cue Bridge (VECB) and the Audio Emotional Cue Bridge (AECB), which enhance the video and audio encoders through carefully designed tasks for fine-grained emotional cue perception. To further support cue-level reasoning, we construct a large-scale dataset, EmoCue, designed to teach XEmoGPT how to reason over multimodal emotional cues. In addition, we introduce EmoCue-360, an automated metric that extracts and matches emotional cues using semantic similarity, and release EmoCue-Eval, a benchmark of 400 expert-annotated samples covering diverse emotional scenarios. Experimental results show that XEmoGPT achieves strong performance in both emotional cue perception and reasoning.

  • 9 authors
·
Feb 5

AudioStory: Generating Long-Form Narrative Audio with Large Language Models

Recent advances in text-to-audio (TTA) generation excel at synthesizing short audio clips but struggle with long-form narrative audio, which requires temporal coherence and compositional reasoning. To address this gap, we propose AudioStory, a unified framework that integrates large language models (LLMs) with TTA systems to generate structured, long-form audio narratives. AudioStory possesses strong instruction-following reasoning generation capabilities. It employs LLMs to decompose complex narrative queries into temporally ordered sub-tasks with contextual cues, enabling coherent scene transitions and emotional tone consistency. AudioStory has two appealing features: (1) Decoupled bridging mechanism: AudioStory disentangles LLM-diffuser collaboration into two specialized components, i.e., a bridging query for intra-event semantic alignment and a residual query for cross-event coherence preservation. (2) End-to-end training: By unifying instruction comprehension and audio generation within a single end-to-end framework, AudioStory eliminates the need for modular training pipelines while enhancing synergy between components. Furthermore, we establish a benchmark AudioStory-10K, encompassing diverse domains such as animated soundscapes and natural sound narratives. Extensive experiments show the superiority of AudioStory on both single-audio generation and narrative audio generation, surpassing prior TTA baselines in both instruction-following ability and audio fidelity. Our code is available at https://github.com/TencentARC/AudioStory

  • 7 authors
·
Aug 27, 2025 3

StressPrompt: Does Stress Impact Large Language Models and Human Performance Similarly?

Human beings often experience stress, which can significantly influence their performance. This study explores whether Large Language Models (LLMs) exhibit stress responses similar to those of humans and whether their performance fluctuates under different stress-inducing prompts. To investigate this, we developed a novel set of prompts, termed StressPrompt, designed to induce varying levels of stress. These prompts were derived from established psychological frameworks and carefully calibrated based on ratings from human participants. We then applied these prompts to several LLMs to assess their responses across a range of tasks, including instruction-following, complex reasoning, and emotional intelligence. The findings suggest that LLMs, like humans, perform optimally under moderate stress, consistent with the Yerkes-Dodson law. Notably, their performance declines under both low and high-stress conditions. Our analysis further revealed that these StressPrompts significantly alter the internal states of LLMs, leading to changes in their neural representations that mirror human responses to stress. This research provides critical insights into the operational robustness and flexibility of LLMs, demonstrating the importance of designing AI systems capable of maintaining high performance in real-world scenarios where stress is prevalent, such as in customer service, healthcare, and emergency response contexts. Moreover, this study contributes to the broader AI research community by offering a new perspective on how LLMs handle different scenarios and their similarities to human cognition.

  • 6 authors
·
Sep 14, 2024

Towards Interpretable Mental Health Analysis with Large Language Models

The latest large language models (LLMs) such as ChatGPT, exhibit strong capabilities in automated mental health analysis. However, existing relevant studies bear several limitations, including inadequate evaluations, lack of prompting strategies, and ignorance of exploring LLMs for explainability. To bridge these gaps, we comprehensively evaluate the mental health analysis and emotional reasoning ability of LLMs on 11 datasets across 5 tasks. We explore the effects of different prompting strategies with unsupervised and distantly supervised emotional information. Based on these prompts, we explore LLMs for interpretable mental health analysis by instructing them to generate explanations for each of their decisions. We convey strict human evaluations to assess the quality of the generated explanations, leading to a novel dataset with 163 human-assessed explanations. We benchmark existing automatic evaluation metrics on this dataset to guide future related works. According to the results, ChatGPT shows strong in-context learning ability but still has a significant gap with advanced task-specific methods. Careful prompt engineering with emotional cues and expert-written few-shot examples can also effectively improve performance on mental health analysis. In addition, ChatGPT generates explanations that approach human performance, showing its great potential in explainable mental health analysis.

  • 6 authors
·
Apr 6, 2023

Exploring Concept Depth: How Large Language Models Acquire Knowledge at Different Layers?

Large language models (LLMs) have shown remarkable performances across a wide range of tasks. However, the mechanisms by which these models encode tasks of varying complexities remain poorly understood. In this paper, we explore the hypothesis that LLMs process concepts of varying complexities in different layers, introducing the idea of "Concept Depth" to suggest that more complex concepts are typically acquired in deeper layers. Specifically, we categorize concepts based on their level of abstraction, defining them in the order of increasing complexity within factual, emotional, and inferential tasks. We conduct extensive probing experiments using layer-wise representations across various LLM families (Gemma, LLaMA, QWen) on various datasets spanning the three domains of tasks. Our findings reveal that models could efficiently conduct probing for simpler tasks in shallow layers, and more complex tasks typically necessitate deeper layers for accurate understanding. Additionally, we examine how external factors, such as adding noise to the input and quantizing the model weights, might affect layer-wise representations. Our findings suggest that these factors can impede the development of a conceptual understanding of LLMs until deeper layers are explored. We hope that our proposed concept and experimental insights will enhance the understanding of the mechanisms underlying LLMs. Our codes are available at https://github.com/Luckfort/CD.

  • 13 authors
·
Apr 10, 2024

Reasoning Models Generate Societies of Thought

Large language models have achieved remarkable capabilities across domains, yet mechanisms underlying sophisticated reasoning remain elusive. Recent reasoning models outperform comparable instruction-tuned models on complex cognitive tasks, attributed to extended computation through longer chains of thought. Here we show that enhanced reasoning emerges not from extended computation alone, but from simulating multi-agent-like interactions -- a society of thought -- which enables diversification and debate among internal cognitive perspectives characterized by distinct personality traits and domain expertise. Through quantitative analysis and mechanistic interpretability methods applied to reasoning traces, we find that reasoning models like DeepSeek-R1 and QwQ-32B exhibit much greater perspective diversity than instruction-tuned models, activating broader conflict between heterogeneous personality- and expertise-related features during reasoning. This multi-agent structure manifests in conversational behaviors, including question-answering, perspective shifts, and the reconciliation of conflicting views, and in socio-emotional roles that characterize sharp back-and-forth conversations, together accounting for the accuracy advantage in reasoning tasks. Controlled reinforcement learning experiments reveal that base models increase conversational behaviors when rewarded solely for reasoning accuracy, and fine-tuning models with conversational scaffolding accelerates reasoning improvement over base models. These findings indicate that the social organization of thought enables effective exploration of solution spaces. We suggest that reasoning models establish a computational parallel to collective intelligence in human groups, where diversity enables superior problem-solving when systematically structured, which suggests new opportunities for agent organization to harness the wisdom of crowds.

  • 5 authors
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Jan 15 3

Affective Computing in the Era of Large Language Models: A Survey from the NLP Perspective

Affective Computing (AC), integrating computer science, psychology, and cognitive science knowledge, aims to enable machines to recognize, interpret, and simulate human emotions.To create more value, AC can be applied to diverse scenarios, including social media, finance, healthcare, education, etc. Affective Computing (AC) includes two mainstream tasks, i.e., Affective Understanding (AU) and Affective Generation (AG). Fine-tuning Pre-trained Language Models (PLMs) for AU tasks has succeeded considerably. However, these models lack generalization ability, requiring specialized models for specific tasks. Additionally, traditional PLMs face challenges in AG, particularly in generating diverse and emotionally rich responses. The emergence of Large Language Models (LLMs), such as the ChatGPT series and LLaMA models, brings new opportunities and challenges, catalyzing a paradigm shift in AC. LLMs possess capabilities of in-context learning, common sense reasoning, and advanced sequence generation, which present unprecedented opportunities for AU. To provide a comprehensive overview of AC in the LLMs era from an NLP perspective, we summarize the development of LLMs research in this field, aiming to offer new insights. Specifically, we first summarize the traditional tasks related to AC and introduce the preliminary study based on LLMs. Subsequently, we outline the relevant techniques of popular LLMs to improve AC tasks, including Instruction Tuning and Prompt Engineering. For Instruction Tuning, we discuss full parameter fine-tuning and parameter-efficient methods such as LoRA, P-Tuning, and Prompt Tuning. In Prompt Engineering, we examine Zero-shot, Few-shot, Chain of Thought (CoT), and Agent-based methods for AU and AG. To clearly understand the performance of LLMs on different Affective Computing tasks, we further summarize the existing benchmarks and evaluation methods.

  • 11 authors
·
Jul 30, 2024

The OMG-Empathy Dataset: Evaluating the Impact of Affective Behavior in Storytelling

Processing human affective behavior is important for developing intelligent agents that interact with humans in complex interaction scenarios. A large number of current approaches that address this problem focus on classifying emotion expressions by grouping them into known categories. Such strategies neglect, among other aspects, the impact of the affective responses from an individual on their interaction partner thus ignoring how people empathize towards each other. This is also reflected in the datasets used to train models for affective processing tasks. Most of the recent datasets, in particular, the ones which capture natural interactions ("in-the-wild" datasets), are designed, collected, and annotated based on the recognition of displayed affective reactions, ignoring how these displayed or expressed emotions are perceived. In this paper, we propose a novel dataset composed of dyadic interactions designed, collected and annotated with a focus on measuring the affective impact that eight different stories have on the listener. Each video of the dataset contains around 5 minutes of interaction where a speaker tells a story to a listener. After each interaction, the listener annotated, using a valence scale, how the story impacted their affective state, reflecting how they empathized with the speaker as well as the story. We also propose different evaluation protocols and a baseline that encourages participation in the advancement of the field of artificial empathy and emotion contagion.

  • 4 authors
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Aug 30, 2019

Towards More Accurate Prediction of Human Empathy and Emotion in Text and Multi-turn Conversations by Combining Advanced NLP, Transformers-based Networks, and Linguistic Methodologies

Based on the WASSA 2022 Shared Task on Empathy Detection and Emotion Classification, we predict the level of empathic concern and personal distress displayed in essays. For the first stage of this project we implemented a Feed-Forward Neural Network using sentence-level embeddings as features. We experimented with four different embedding models for generating the inputs to the neural network. The subsequent stage builds upon the previous work and we have implemented three types of revisions. The first revision focuses on the enhancements to the model architecture and the training approach. The second revision focuses on handling class imbalance using stratified data sampling. The third revision focuses on leveraging lexical resources, where we apply four different resources to enrich the features associated with the dataset. During the final stage of this project, we have created the final end-to-end system for the primary task using an ensemble of models to revise primary task performance. Additionally, as part of the final stage, these approaches have been adapted to the WASSA 2023 Shared Task on Empathy Emotion and Personality Detection in Interactions, in which the empathic concern, emotion polarity, and emotion intensity in dyadic text conversations are predicted.

  • 4 authors
·
Jul 26, 2024

Sensing technologies and machine learning methods for emotion recognition in autism: Systematic review

Background: Human Emotion Recognition (HER) has been a popular field of study in the past years. Despite the great progresses made so far, relatively little attention has been paid to the use of HER in autism. People with autism are known to face problems with daily social communication and the prototypical interpretation of emotional responses, which are most frequently exerted via facial expressions. This poses significant practical challenges to the application of regular HER systems, which are normally developed for and by neurotypical people. Objective: This study reviews the literature on the use of HER systems in autism, particularly with respect to sensing technologies and machine learning methods, as to identify existing barriers and possible future directions. Methods: We conducted a systematic review of articles published between January 2011 and June 2023 according to the 2020 PRISMA guidelines. Manuscripts were identified through searching Web of Science and Scopus databases. Manuscripts were included when related to emotion recognition, used sensors and machine learning techniques, and involved children with autism, young, or adults. Results: The search yielded 346 articles. A total of 65 publications met the eligibility criteria and were included in the review. Conclusions: Studies predominantly used facial expression techniques as the emotion recognition method. Consequently, video cameras were the most widely used devices across studies, although a growing trend in the use of physiological sensors was observed lately. Happiness, sadness, anger, fear, disgust, and surprise were most frequently addressed. Classical supervised machine learning techniques were primarily used at the expense of unsupervised approaches or more recent deep learning models.

  • 8 authors
·
May 15, 2024

REDAffectiveLM: Leveraging Affect Enriched Embedding and Transformer-based Neural Language Model for Readers' Emotion Detection

Technological advancements in web platforms allow people to express and share emotions towards textual write-ups written and shared by others. This brings about different interesting domains for analysis; emotion expressed by the writer and emotion elicited from the readers. In this paper, we propose a novel approach for Readers' Emotion Detection from short-text documents using a deep learning model called REDAffectiveLM. Within state-of-the-art NLP tasks, it is well understood that utilizing context-specific representations from transformer-based pre-trained language models helps achieve improved performance. Within this affective computing task, we explore how incorporating affective information can further enhance performance. Towards this, we leverage context-specific and affect enriched representations by using a transformer-based pre-trained language model in tandem with affect enriched Bi-LSTM+Attention. For empirical evaluation, we procure a new dataset REN-20k, besides using RENh-4k and SemEval-2007. We evaluate the performance of our REDAffectiveLM rigorously across these datasets, against a vast set of state-of-the-art baselines, where our model consistently outperforms baselines and obtains statistically significant results. Our results establish that utilizing affect enriched representation along with context-specific representation within a neural architecture can considerably enhance readers' emotion detection. Since the impact of affect enrichment specifically in readers' emotion detection isn't well explored, we conduct a detailed analysis over affect enriched Bi-LSTM+Attention using qualitative and quantitative model behavior evaluation techniques. We observe that compared to conventional semantic embedding, affect enriched embedding increases ability of the network to effectively identify and assign weightage to key terms responsible for readers' emotion detection.

  • 5 authors
·
Jan 21, 2023

Can Large Language Models be Good Emotional Supporter? Mitigating Preference Bias on Emotional Support Conversation

Emotional Support Conversation (ESC) is a task aimed at alleviating individuals' emotional distress through daily conversation. Given its inherent complexity and non-intuitive nature, ESConv dataset incorporates support strategies to facilitate the generation of appropriate responses. Recently, despite the remarkable conversational ability of large language models (LLMs), previous studies have suggested that they often struggle with providing useful emotional support. Hence, this work initially analyzes the results of LLMs on ESConv, revealing challenges in selecting the correct strategy and a notable preference for a specific strategy. Motivated by these, we explore the impact of the inherent preference in LLMs on providing emotional support, and consequently, we observe that exhibiting high preference for specific strategies hinders effective emotional support, aggravating its robustness in predicting the appropriate strategy. Moreover, we conduct a methodological study to offer insights into the necessary approaches for LLMs to serve as proficient emotional supporters. Our findings emphasize that (1) low preference for specific strategies hinders the progress of emotional support, (2) external assistance helps reduce preference bias, and (3) existing LLMs alone cannot become good emotional supporters. These insights suggest promising avenues for future research to enhance the emotional intelligence of LLMs.

  • 8 authors
·
Feb 20, 2024

Beyond Feeling Better: Capability-Sustaining Emotional Dialogue as a Longitudinal Research Paradigm

Emotional dialogue research includes two influential strategy traditions. Empathetic dialogue prioritizes understanding a speaker's emotional experience. Emotional support conversation selects and sequences support for the seeker's current needs. Sustained use introduces a further goal. Effective support should sustain users' capacities for emotion regulation, coping, self-endorsed decisions, and social connection across the interaction lifecycle. We propose capability-sustaining emotional dialogue (CSED) as a longitudinal research paradigm that aligns supportive strategy with this goal and organizes data, models, system design, evaluation, and governance around repeated use, non-use, transition, and termination. A targeted literature-and-corpus audit motivates this position. In a PRISMA-ScR-guided sample, 95% of 60 system-building papers pursue relief-oriented goals. None evaluates capability or longitudinal outcomes, and only 1 considers dependency, autonomy, or termination risk. In 300 ESConv supporter turns, capability-relevant functions appear in 43.0%, while generic suggestions account for 22.0%, compared with 4.0% reappraisal, 6.7% self-efficacy support, and 0.3% boundary behavior. We release a protocol for extending the audit to model behavior. An illustrative process model connects latent user capability to six design commitments, four evaluation timescales, and lifecycle constraints. The resulting agenda makes CSED testable across data, policy design, training, evaluation, and governance.

kinamind KinaMind
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Jul 29 2

Affect Analysis in-the-wild: Valence-Arousal, Expressions, Action Units and a Unified Framework

Affect recognition based on subjects' facial expressions has been a topic of major research in the attempt to generate machines that can understand the way subjects feel, act and react. In the past, due to the unavailability of large amounts of data captured in real-life situations, research has mainly focused on controlled environments. However, recently, social media and platforms have been widely used. Moreover, deep learning has emerged as a means to solve visual analysis and recognition problems. This paper exploits these advances and presents significant contributions for affect analysis and recognition in-the-wild. Affect analysis and recognition can be seen as a dual knowledge generation problem, involving: i) creation of new, large and rich in-the-wild databases and ii) design and training of novel deep neural architectures that are able to analyse affect over these databases and to successfully generalise their performance on other datasets. The paper focuses on large in-the-wild databases, i.e., Aff-Wild and Aff-Wild2 and presents the design of two classes of deep neural networks trained with these databases. The first class refers to uni-task affect recognition, focusing on prediction of the valence and arousal dimensional variables. The second class refers to estimation of all main behavior tasks, i.e. valence-arousal prediction; categorical emotion classification in seven basic facial expressions; facial Action Unit detection. A novel multi-task and holistic framework is presented which is able to jointly learn and effectively generalize and perform affect recognition over all existing in-the-wild databases. Large experimental studies illustrate the achieved performance improvement over the existing state-of-the-art in affect recognition.

  • 2 authors
·
Mar 29, 2021

Emotions in the Loop: A Survey of Affective Computing for Emotional Support

In a world where technology is increasingly embedded in our everyday experiences, systems that sense and respond to human emotions are elevating digital interaction. At the intersection of artificial intelligence and human-computer interaction, affective computing is emerging with innovative solutions where machines are humanized by enabling them to process and respond to user emotions. This survey paper explores recent research contributions in affective computing applications in the area of emotion recognition, sentiment analysis and personality assignment developed using approaches like large language models (LLMs), multimodal techniques, and personalized AI systems. We analyze the key contributions and innovative methodologies applied by the selected research papers by categorizing them into four domains: AI chatbot applications, multimodal input systems, mental health and therapy applications, and affective computing for safety applications. We then highlight the technological strengths as well as the research gaps and challenges related to these studies. Furthermore, the paper examines the datasets used in each study, highlighting how modality, scale, and diversity impact the development and performance of affective models. Finally, the survey outlines ethical considerations and proposes future directions to develop applications that are more safe, empathetic and practical.

  • 2 authors
·
May 1, 2025

Don't Judge Before You CLIP: A Unified Approach for Perceptual Tasks

Visual perceptual tasks aim to predict human judgment of images (e.g., emotions invoked by images, image quality assessment). Unlike objective tasks such as object/scene recognition, perceptual tasks rely on subjective human assessments, making its data-labeling difficult. The scarcity of such human-annotated data results in small datasets leading to poor generalization. Typically, specialized models were designed for each perceptual task, tailored to its unique characteristics and its own training dataset. We propose a unified architectural framework for solving multiple different perceptual tasks leveraging CLIP as a prior. Our approach is based on recent cognitive findings which indicate that CLIP correlates well with human judgment. While CLIP was explicitly trained to align images and text, it implicitly also learned human inclinations. We attribute this to the inclusion of human-written image captions in CLIP's training data, which contain not only factual image descriptions, but inevitably also human sentiments and emotions. This makes CLIP a particularly strong prior for perceptual tasks. Accordingly, we suggest that minimal adaptation of CLIP suffices for solving a variety of perceptual tasks. Our simple unified framework employs a lightweight adaptation to fine-tune CLIP to each task, without requiring any task-specific architectural changes. We evaluate our approach on three tasks: (i) Image Memorability Prediction, (ii) No-reference Image Quality Assessment, and (iii) Visual Emotion Analysis. Our model achieves state-of-the-art results on all three tasks, while demonstrating improved generalization across different datasets.

  • 5 authors
·
Mar 17, 2025

Modeling Multiple Support Strategies within a Single Turn for Emotional Support Conversations

Emotional Support Conversation (ESC) aims to assist individuals experiencing distress by generating empathetic and supportive dialogue. While prior work typically assumes that each supporter turn corresponds to a single strategy, real-world supportive communication often involves multiple strategies within a single utterance. In this paper, we revisit the ESC task by formulating it as multi-strategy utterance generation, where each utterance may contain one or more strategy-response pairs. We propose two generation methods: All-in-One, which predicts all strategy-response pairs in a single decoding step, and One-by-One, which iteratively generates strategy-response pairs until completion. Both methods are further enhanced with cognitive reasoning guided by reinforcement learning to improve strategy selection and response composition. We evaluate our models on the ESConv dataset under both utterance-level and dialogue-level settings. Experimental results show that our methods effectively model multi-strategy utterances and lead to improved supportive quality and dialogue success. To our knowledge, this work provides the first systematic empirical evidence that allowing multiple support strategies within a single utterance is both feasible and beneficial for emotional support conversations. All code and data will be publicly available at https://github.com/aliyun/qwen-dianjin.

DianJin Qwen DianJin
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Apr 19 2

Beyond No: Quantifying AI Over-Refusal and Emotional Attachment Boundaries

We present an open-source benchmark and evaluation framework for assessing emotional boundary handling in Large Language Models (LLMs). Using a dataset of 1156 prompts across six languages, we evaluated three leading LLMs (GPT-4o, Claude-3.5 Sonnet, and Mistral-large) on their ability to maintain appropriate emotional boundaries through pattern-matched response analysis. Our framework quantifies responses across seven key patterns: direct refusal, apology, explanation, deflection, acknowledgment, boundary setting, and emotional awareness. Results demonstrate significant variation in boundary-handling approaches, with Claude-3.5 achieving the highest overall score (8.69/10) and producing longer, more nuanced responses (86.51 words on average). We identified a substantial performance gap between English (average score 25.62) and non-English interactions (< 0.22), with English responses showing markedly higher refusal rates (43.20% vs. < 1% for non-English). Pattern analysis revealed model-specific strategies, such as Mistral's preference for deflection (4.2%) and consistently low empathy scores across all models (< 0.06). Limitations include potential oversimplification through pattern matching, lack of contextual understanding in response analysis, and binary classification of complex emotional responses. Future work should explore more nuanced scoring methods, expand language coverage, and investigate cultural variations in emotional boundary expectations. Our benchmark and methodology provide a foundation for systematic evaluation of LLM emotional intelligence and boundary-setting capabilities.

  • 2 authors
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Feb 20, 2025 3